Shiping and Customs
Q: What are your shipping costs?
A: Shipping costs are included on all of our products unless otherwise statedQ: Do you ship internationally?
A: Yes, we ship internationallyQ: Do you ship to PO Boxes?
A: No, unless otherwise stated, all our deliveries are made using courier companies. These companies need a physical address and phone number to deliver toQ: How do you ship your products?
A: We ship all our orders using courier companies (DHL, Fedex, UPS, etc), unless otherwise stated or negotiatedQ: Do you have tracking information?
A: Yes, we provide the tracking numbers for all shipments and these can be tracked onlineQ: Where do you manufacture and ship from?
A: All our products are manufactured in China, and shipped direct from our factory in China, in Guangzhou (South-Eastern China, near Hong Kong).Q: Am I liable for customs charges?
A: Unless otherwise stated by us, all orders may be liable for customs charges and duties upon importation, and for all orders, you are the importer of the goods
Q: Are there customs duties payable?
A: Different countries have different duties depending on their trade agreements and the industries that operate in the country. The customer is responsible for all customs fees and duties that are applicable, and is also technically the importer of the goods.
Categories
What shipping options are available?
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?2
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?3
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?4
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?5
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?6
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?7
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?8
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?9
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
What shipping options are available?10
We offer regular and express shipping to most addresses worldwide. To see your shipping options, select your country on the Shipping & Delivery page.
When will my order arrive?
That depends on your location, and the shipping options available. The delivery window for your order will be displayed on the checkout page, before you place your order. You can also find it on the Shipping & Delivery page.
Can I return or exchange a gift if they don’t like it?
We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.
Do you offer gift wrapping?
No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.
